101 Europa Dr., Suite 200
Chapel Hill, NC 27517
TSI has a new Stevie® Award winning streak in the healthcare industry.
Doctors take note: EHR builders at TSI have won the Gold Stevie Award, their second Stevie in a row, by providing “top ranked service” to physicians.
Stevie Award, TSI Healthcare, Customer Service Department of the Year, Top Ranked Service
FOR IMMEDIATE RELEASE.
Chapel Hill, NC, Feb. 28, 2016 – TSI, a firm of healthcare-software specialists, received its second major award from the American Business Spectrum this year, a Gold Stevie, for having the “Customer Service Department of the Year” in the field of healthcare, pharmaceuticals and other related industries. This healthcare-software business will receive this prestigious honor from what the New York Post called the “business world’s own Oscar awards” at the awards banquet held in the Paris Las Vegas Hotel in Las Vegas, Nevada on March 4, 2016.
Healthcare Practice Manager Sa’Vonna Staton from Carolina Specialty Care sums up why many peers in the field consider this enterprise as an ideal role model for customer-service departments by saying:
“TSI is aware. They are on it. They know exactly what is coming. They know exactly how they need to help you … the emails, the notifications, the website … they have everything you need. When you call TSI for support, you feel like you’re talking to family; they recognize you, and they get you help immediately.”
The competition for Stevie Awards increased to beyond more than 2,000 nominations this year because of the addition of new categories. The “Customer Service Success” group now recognizes customer-service related accomplishments in companies without formal customer-service departments. Additionally, “The Customer Service Department of the Year” in financial services also became two separate categories according to the size of their staff being more or less than 100 employees.
The requirements for this IT company to win included reaching the highest levels of customer satisfaction along with achieving distinctive accomplishments in their industry with truly innovative programs. Therefore, it’s not only having the top support-response times in their class that contributed to this success. The award also speaks to the high quality of the “EHR,” or Electronic Health Record, software systems that they’ve developed and continue to improve to suit the specific workflows of their client’s clinics.
In addition to the Stevie Award, TSI has also won the top ranking from Black Book for highly specialized EHR solutions this year. Plus, Modern Healthcare magazine called them one of America’s “Best Places to Work in Healthcare” for the fourth year in a row.
TSI Healthcare, founded in 1997, is a national leader in the sales and support of customized NextGen® practice management and electronic health-record solutions. TSI’s solutions meet the unique needs of many practices through specialty-specific EHR content, top-ranked services and award-winning software. In addition to core products powered by NextGen, they also offer Patient Portal, Population Health Management, Revenue Cycle Management, cloud hosting and more. TSI’s support and service teams include NextGen certified professionals, clinicians and former practice administrators. For more information, visit www.tsihealthcare.com or call 1-800-354-4205.
About The Stevie Awards
Created in 2002, the Stevie® Awards are exclusive business awards that recognize and honor the achievements of many organizations and working professionals worldwide. The Stevie Awards consist of six programs: American Business Awards, The International Business Awards, the German Stevie Awards, the Asia-Pacific Stevie Awards, the Stevie Awards for Women in Business and the Stevie Awards for Sales and Customer Service. For more information, contact the Stevie Awards through http://www.StevieAwards.com.